North Alarms Privacy Notice
The new General Data Protection Regulation (GDPR) requires us to inform you that we keep basic personal contact details of our customers on a database in order to provide an efficient service to all of our customers and in particular to monitor and schedule when routine service visits are required etc. You have a legal right to access those records pertaining to you, upon application.
Personal data is information such as a name, address, email address and telephone numbers,which makes a person capable of being identified or identifiable.
All such data is retained whilst you have a contract with us and nothing contained in our databases are shared with any third party.
What information do we collect about you?
We collect personal information about you when you contact us to arrange a quotation or place an order for products or services.
The information you give us may include your name, address, e-mail address and telephone number.
How will we use the information about you?
We will use the personal information that you give us to provide a quotation, process your order or provide the services that we have agreed to provide in a contract between you and us.
In carrying out the services we have agreed to provide, we will not share your personal information unless: –
We are under a legal obligation to do so
Our contract with you requires a third party to carry out activities on our behalf and they need your personal information to do that.
We do not share your personal information outside of the European Economic Area.
How long do we keep your personal information for?
We will keep your personal information for as long as we need it to provide the services that we have collected it for. This includes keeping it so that we can meet legal, accounting or regulatory requirements.
How secure is my personal information?
We have put in place steps to prevent your personal information being accidentally lost, used, gained, altered or shared in an unauthorised way.
We limit access to your personal information to employees, agents or contractors and other third parties who have a business need to know and they will only process your personal information on our direction and they are under a duty of confidentiality.
Access to and correction of your personal information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us. We may make a small charge for this.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
How to contact us
Please contact us if you have any questions about our privacy policy